Privacy Policy

Last Updated: September 25, 2025

Car Parts Depot (“Car Parts Depot,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting carpartsdepot.net, creating an account, placing an order, contacting us, or otherwise using our website and services.

This Privacy Policy explains what information we may collect, how we use and share it, and the choices available to you.

Information We Collect

When you use our website, we may collect information that you voluntarily provide, including your:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Account information
• Order and purchase history
• Vehicle information, such as year, make, model, trim, or VIN when provided for parts lookup or fitment
• Customer service communications
• Information you provide through forms or other features of our website

When you make a purchase, payment information is processed through our payment service providers. Car Parts Depot may receive information relating to the transaction, but payment card information may be collected and processed directly by the applicable payment processor.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, referring pages, pages visited, and general website activity.

How We Use Your Information

We may use the information we collect to operate our website and provide our products and services, including to:

• Process and fulfill orders
• Arrange shipping and delivery
• Provide order confirmations and tracking information
• Help identify parts compatible with your vehicle
• Manage customer accounts
• Process returns, refunds, and warranty-related requests
• Respond to questions and customer service requests
• Communicate important information regarding orders or our services
• Maintain and improve our website and product catalog
• Detect and prevent fraud, misuse, and security threats
• Comply with applicable legal and regulatory requirements

Where permitted and with any required consent, we may also use contact information to send promotional communications. You may unsubscribe from marketing emails using the unsubscribe option included in those messages.

How We Share Information

We do not sell personal information simply for monetary payment.

We may share information as reasonably necessary with third parties that help us operate our business and fulfill orders, including:

• Payment processors
• Product suppliers and distributors
• Warehouses and fulfillment providers
• Shipping and delivery carriers
• Website hosting and technology providers
• Customer service providers
• Analytics and security providers
• Professional advisers and other service providers

For example, when an order is fulfilled or shipped by one of our suppliers or distribution partners, we may provide the recipient’s name, shipping address, contact information, and necessary order details so that the order can be processed and delivered.

We may also disclose information when required by law, to respond to valid legal requests, or when reasonably necessary to protect our customers, our business, or others.

Cookies and Similar Technologies

Car Parts Depot may use cookies and similar technologies to operate the website, remember preferences, maintain shopping-cart functionality, understand website usage, improve performance, and support analytics or advertising where applicable.

Your browser may allow you to block or delete cookies. Disabling certain cookies may prevent some website features from functioning properly.

Where required by applicable law, we will request consent before using certain non-essential cookies or similar technologies.

Payment Security

Online transactions may be processed through third-party payment processors. Payment processors maintain their own privacy and security practices.

We take reasonable administrative, technical, and organizational measures intended to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including maintaining business and transaction records, providing customer service, resolving disputes, preventing fraud, and complying with legal, accounting, and tax obligations.

Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights concerning your personal information. These may include the right to request access to, correction of, or deletion of certain personal information, as well as other privacy choices.

Some information may need to be retained when required by law or for legitimate business purposes, such as transaction, tax, fraud-prevention, and recordkeeping requirements.

To submit a privacy-related request, contact us using the information provided below. We may need to verify your identity before completing certain requests.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. Car Parts Depot is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website and services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, technology, or legal requirements. When changes are made, we may update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

Car Parts Depot Inc
Website: carpartsdepot.net
Email: info@carpartsdepot.net
Phone: 307-485-1007
Mailing Address: 555 Republic Dr. Plano TX 75074